Chris Doucette, VP at SupercityOS in Dartmouth, Nova Scotia, took an MSP and merged it with a print company - something you almost never see. But it's not just an odd combination - it's a resilient, profitable model. Chris walks through how thinking differently about growth built the business, how they navigated the changes of 2020, and their journey toward SOC 2 compliance. If you're rethinking what an MSP can be, SupercityOS is worth studying.
